Refund Policy

Refund Policy – SimplyBuy

At SimplyBuy, customer satisfaction is very important to us. If you’re not fully satisfied with your purchase, you can request a refund under the following conditions:

7-Day Refund Policy

You are eligible to request a refund within 7 days of receiving your order, provided that:

• The item is unused, in its original condition, and packaging
• You have proof of purchase (order number or invoice)

Damaged or Wrong Item Received

If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will arrange a replacement or issue a full refund, as per your preference.

To process your request quickly, please share:

• A clear photo or video of the item
• Your order number and contact details

Refund Processing

Once your refund is approved, the amount will be returned via your original payment method within 5-7 working days.

For Refund Requests, Contact Us:

📧 Email: order.simplybuy@gmail.com
📱 Phone/WhatsApp: +92 320 8316589